Contact Center Agents being happy.
Having an integrated platform where they have access to the information and systems they need to effectively service customers.
Why Choose Symbee?
Symbee is the most technologically advanced Amazon Connect partner in the world, delivering all the power of Amazon CX innovation without the necessity to build everything.
We have low-code/no-code integrations with major CRM, WFM, and other contact center platforms that can be up in hours, not days or weeks.
Symbee delivers AWS cloud-based omni-channel contact center and unified communications with voice, chat, SMS, video, and social channels in a single platform, powered by AWS AI and M/L services.
Powered by Amazon, Symbee can scale from tens of users to tens of thousands of users, with no infrastructure or capacity costs, handling seasonal surging easily.
Who Does Symbee Help?
Symbee is the only low code/no code commercial product for Amazon Connect that accelerates roadmap, deployment and innovation while removing DevOps workload from customers.
It is ideally suited for customers that:
Are not cloud builders, or they are a builder, but do not want to build basic contact center solution functionality.
Need more functionality out of the box.
Symbee has 1,000+ features like Unified Communications, Omnichannel, Outbound, Analytics, WFM).
Need or want to deploy quickly.
Symbee can be deployed in 4 – 6 weeks.
For more Information about Amazon Connect click on this link: http://aws.amazon.com/connect/
Get My Free Proof of Concept
Try out Symbee Connect for yourself and sign up for your free Symbee Connect 30 day trial today.
Sign up for Symbee Connect by clicking on the link below and request a Proof of Concept (POC).