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A feature rich, Enterprise Contact Center and integrated Unified Communication Solution for AWS.

Symbee brings together the awesome power of AWS with the features of Amazon Connect, Chime SDK and AWS Customer Engagement Services like Email and Pinpoint, to create the only No Code/Low Code solution for AWS.

Symbee's unique approach allows you to access the standard AWS and Amazon Connect features like:

  • Conversational AI for Voice & Chat

  • Full Inbound and Outbound Voice

  • Text to Speech - 96 voices in 34 languages

  • World Class Speech Recognition

  • Skills-based Routing

  • Drag and drop Callflow Designer

  • 100% Call Recording

  • Speech Analytics

  • Voice Biometrics

  • Data access without costly APIs

And then adds additional Contact Center and Back Office features for a complete end to end solution:

  • Direct User Calling

  • Email

  • Easy (no code) Webchat front end

  • Preview Campaigns

  • and so much more.....

What is Symbee?
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Products
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Explore Symbee

So let's take a look at our range of products

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Unified Communications/

Back Office

Communications

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Contact Center Agent

Experience

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Predictive Dialing

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Reporting and

Analytics

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Workforce

Optimization Tools

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