Expedited Avaya Migration

Avaya said it now has “substantial doubt” about its ability to continue as a viable business, according to the company’s earnings statement’.

 

Learn how Symbee can mitigate the risk of your AVAYA infrastructure.

Background

Businesses using AVAYA for critical customer communications are rapidly realizing the risk this introduces. ‘Avaya said it now has “substantial doubt” about its ability to continue as a viable business, according to the company’s earnings statement’ (Bloomberg).

Program Details

To help businesses to mitigate this risk, the Symbee Expedited AVAYA Migration Program will assist you in migrating to Amazon Connect and Symbee in 6-12 weeks, based upon your contact center size and complexity.

 

Amazon Connect/Symbee Migrations can be 100% paid for with AWS Partner Network (APN) Funding, eliminating all the costs of rapid migration from their existing AVAYA premise or cloud solution (AWS approval required).

 

The Expedited Avaya Migration Mid-sized (150-300 agents) and Enterprise (300+ agents) both focus on migrating voice services quickly to reduce risk but ensure future innovation into AI-powered automation and personalization on voice and digital channels.

 

Key solutions such as Advanced Analytics and pre-built integrations allow businesses to maintain and improve current operations while mitigating operational risk.

Next Steps

To learn how quickly we can help you mitigate your operational risk, please schedule your Discovery session today (https://calendly.com/rkillory/avaya).

Sample Requirements and Scope can be reviewed here:

Mid-sized

Enterprise