Symbee Release August 13, 2022

Howdy Symbee Customers and Followers!

Here is the latest Release Notes for this release -

https://docs.symbeeconnect.com/#release-notes/2022-Q3-release-notes/#2022-08-13

Summary:

• Symbee Connect Supervisor - Show User Names in Agents view

• Symbee Connect Supervisor - Visible Queue Filter now supports use of wildcards entries

• Symbee Connect User/Agent UI Directory now shows the type of work when a user is Busy

• Remember Search Filter Option is added to the Flow Control Tables Content view in the Admin Portal

CloudFormation Updates:

• Preview Dial CloudFormation

As always, contact Robert Killory <rkillory@symbee.co> with any suggestions or questions.