Howdy Symbee Customers and Followers!
Here is the latest Release Notes for this release -
https://docs.symbeeconnect.com/#release-notes/2022-Q3-release-notes/#2022-08-13
Summary:
Symbee Connect Supervisor - Show User Names in Agents view
Symbee Connect Supervisor - Visible Queue Filter now supports use of wildcards entries
Symbee Connect User/Agent UI Directory now shows the type of work when a user is Busy
Remember Search Filter Option is added to the Flow Control Tables Content view in the Admin Portal
CloudFormation Updates:
Preview Dial CloudFormation
As always, contact Robert Killory <rkillory@symbee.co> with any suggestions or questions.